Privacy Policy

Effective Date: August 13, 2026

Cove Pest Services (“Cove Pest Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request our pest control services, communicate with us, or otherwise interact with our business.

This Privacy Policy explains what information we may collect, how we use it, when we may disclose it, how we protect it, and the choices available to you.

By using our website or communicating with Cove Pest Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us and certain information that is automatically collected when you use our website.

Information You Provide

Depending on how you interact with us, we may collect information such as:

Your name
Telephone or mobile phone number
Email address
Mailing or service address
Information about your property or pest control needs
Information you provide when requesting a quote or scheduling service
Messages, questions, or other information you submit through our website
Information you provide when communicating with our team by phone, email, text message, or other communication methods

You should provide accurate information and notify us if information you provide changes.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or URL
General location information
Website usage and interaction information
Technical and diagnostic information

This information may be used to operate, maintain, secure, and improve our website and services.

2. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

Responding to inquiries and requests
Providing pest control services
Preparing and providing estimates or quotes
Scheduling appointments and service visits
Communicating with customers about requested services
Sending service-related notifications
Responding to customer questions or support requests
Improving our website, services, and customer experience
Maintaining website security and preventing fraud or misuse
Understanding website traffic and usage
Evaluating the effectiveness of our advertising and marketing
Sending marketing or promotional communications where permitted and where you have provided the appropriate consent
Complying with legal, regulatory, or contractual obligations

We do not use personal information for purposes unrelated to our legitimate business activities except where permitted or required by law or where you have provided consent.

3. Phone Calls and Text Messages

If you provide your telephone or mobile number, we may use it to communicate with you regarding your inquiry, appointment, service request, account, or other communications you have requested.

Where applicable, we may also send text messages if you have provided the required consent to receive them.

Message frequency may vary depending on your interaction with us.

Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of marketing text messages by replying STOP to a marketing SMS message. You may also contact us directly to request that marketing communications stop.

Opting out of marketing messages does not necessarily stop service-related communications that are necessary to provide a service you have requested.

Mobile Information Privacy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide basic website functionality, remember preferences, understand website traffic, improve performance, and support analytics or advertising activities.

Cookies are small files stored on your device by your browser.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-party services used on or in connection with our website may also use cookies or similar technologies in accordance with their own privacy practices.

5. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors interact with our website and to evaluate the effectiveness of our marketing efforts.

These technologies may collect information such as browser information, device information, IP address, pages visited, referring sources, and general website activity.

We may use this information to:

Understand website traffic
Improve website performance
Measure advertising campaigns
Identify potential technical problems
Improve our marketing and customer experience

Where required by applicable law, we will provide appropriate choices regarding certain tracking or advertising technologies.

6. When We Share Information

We do not sell your personal information as a source of revenue.

We may disclose personal information when reasonably necessary to operate our business, provide requested services, comply with legal requirements, or protect our rights.

For example, information may be disclosed:

Service Providers

We may use third-party companies or contractors that assist us with business operations, website hosting, technology, communications, scheduling, customer support, payment processing, analytics, or other services.

These parties may receive information necessary to perform services on our behalf and are expected to handle information in accordance with applicable requirements.

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to a lawful government request
Protect the rights, property, or safety of Cove Pest Services, our customers, employees, or others
Investigate suspected fraud, abuse, or illegal activity
Enforce our agreements or policies

Business Changes

If Cove Pest Services is involved in a merger, acquisition, sale of assets, restructuring, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.

You should also take reasonable precautions when submitting information online, including avoiding the transmission of unnecessary sensitive information through unsecured communication channels.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain business and customer records
Complete legitimate business purposes
Resolve disputes
Maintain accounting or other required records
Comply with legal, regulatory, or contractual obligations
Protect our legal rights

When information is no longer reasonably required, we may delete, anonymize, or securely archive it in accordance with our business practices and applicable legal requirements.

9. Children’s Privacy

Our services and website are not directed toward children under the age of 18.

We do not knowingly request or collect personal information from children under 18 for the purpose of establishing a customer relationship.

If we learn that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete the information where required by applicable law.

If you believe a child has provided personal information to us, please contact us at office@covepestservices.com.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Opt out of certain targeted advertising or other processing where applicable law provides that right

Some requests may be subject to limitations or exceptions under applicable law.

We may need to verify your identity before completing certain requests to help protect your information from unauthorized disclosure.

To submit a privacy request, contact us using the information provided in the Contact Us section below.

11. Marketing Communications

We may occasionally contact customers or individuals who have requested information from us regarding products, services, promotions, or other business-related information.

You may opt out of marketing communications at any time.

For email communications, you may use the unsubscribe option provided in the message.

For marketing text messages, you may reply STOP where applicable.

You may also contact us directly to request removal from marketing communications.

Opting out of marketing communications does not prevent us from sending necessary service-related communications, transactional messages, appointment information, or other communications directly related to a service you have requested.

12. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

If you follow a third-party link, that third party’s privacy policy and terms may apply instead of this Privacy Policy.

Cove Pest Services is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

13. Do Not Track Signals

Some browsers and devices provide “Do Not Track” or similar privacy settings.

Because there is currently no universally accepted technical standard governing how websites should respond to all such signals, our website may not respond to every browser-based Do Not Track signal.

You can use the privacy and cookie controls available through your browser or device to manage certain tracking technologies.

14. U.S. State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Depending on your state of residence and the applicable law, you may have rights relating to access, correction, deletion, portability, consent, or opting out of certain types of data processing.

To exercise an applicable privacy right, contact us using the information below.

We will review requests and respond in accordance with applicable law.

We will not unlawfully discriminate against you for exercising a privacy right available to you.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to periodically review this page so that you remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Cove Pest Services
507 165th St E Bradenton, FL 34212
United States

Email: office@covepestservices.com

Website: www.covepestservices.com

Phone: (941) 415-9770